🐧 EVERYDAY LIFE⚡ 20 SEC
Feel it with them first, then say what you need to say 🏓
Say It Back
When someone says "It hurts!", first say back, "That hurts, right?"
Play More
When someone says "I want to play more," say, "You want to play more, right?"
Then Talk
After that, say, "OK, 1 more time on the slide, and then let's go home."
⚡ TRY IT
Feelings ping-pong 🏓
A friend serves a feeling. Hit it back with the right words and keep the rally going!
Ready? I will serve!
It hurts!
I want to play more!
I lost the game…
I'm so tired today.
I don't want to go home!
Yeah… you get it. Thank you. 😌
…OK. Never mind. 😞
That was fun! Let's play again!
You
🔥 Rally 0
😌 Calm
🏆 Perfect rally! They feel understood, so now they can listen: "OK, 1 more slide, then home!"
🙂 Nice rally! Remember: feelings first, talk after.
😢 The ball keeps going out. Try "…, right?" first.
🔥 Best rally: 0
Without Empathy
Without empathy, people become afraid to show their feelings.
Feelings First
The order matters: feelings first, and talk after that.
📚 I learned this from the Japanese blog "Panda no Ondo".
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Say "please do this" instead of "don't do that"