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Be friendly, but say no politely to things you cannot do 🍜

A plush corduroy penguin chef holding a steaming bowl of ramen
Nice Shop

A friendly ramen shop gets many regular customers.

Hard Customers

But difficult customers also come: "The music is too loud!" "Bring it to my house!"

It Grows

If you say yes to everything, the requests get bigger and bigger.

⚡ TRY IT
Run a friendly ramen shop!
Welcome! What can I get you?
📈 Even bigger!
😋 Happy customer! 👏 Polite and firm! 📈 Now they want even more… 💔 Oh no, that was a normal request.
Say yes to normal requests. Say no politely to impossible ones.
🏅 Friendly and firm! Your regulars love this shop.
🌀 Chaos! The requests got bigger and bigger.
🙂 Not bad! Be friendly, and say no to the impossible.
Polite No

So be friendly, and say no politely to things you cannot do: "I'm sorry, but I can't do that."

A Tool

Good manners are a tool for dealing with difficult people.

📚 I learned this from the Japanese blog "Panda no Ondo".
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